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Need help?

Broken Power Cable

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5 REPLIES 5
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First Timer

The power cable to my router is broken and need to get a new one, where will I be able to find a replacement?

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Philosopher

Make sure your profile is up to date with your TT phone number and an OCE should be along to help tomorrow.

 

Who was the guilty party ?

 

You, a child, dog, cat, hamster, ferret or a ghost ?

Martin
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First Timer
Solution
It was myself as I caught the wire in a door as it was being closed and damaged the input to where you plug it into the router itself
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Community Team - TT Staff

Hi

 

I'll get a replacement out to you.

 

Regards,

 

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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First Timer
Thank you very much Karl, will it be within the normal 5 working days or will be a bit longer?
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Community Team - TT Staff

Hi Ciera1

 

You should receive this within the next 24-48hrs.

 

Thanks

 

Debbie