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Broken Router Stand

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3 REPLIES 3
helpmark
First Timer

Hello.

 

I've unpackaged my router ahead of my go-live date tomorrow and the stand at the back was unattached and doesn't clip onto the router. It doesn't look broken but i'm believing it should have been one piece and isn't meant to be separate. 

 

Can this be fixed as I don't want to permanently have to prop it up against an object for too long.

 

thanks.

Community Team

Hi helpmark

 

Apologies for this.

 

I can send a replacement router.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated our profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

 

Lewisorourke95
First Timer

Hi can you help me I have the exact same problem.

Community Team

Hi Lewisorourke95

 

A replacement is on the way.

 

Thanks

 

Karl.