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Broken stand on Wifi Hub

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1 REPLY 1
Lewisorourke95
First Timer

Hi I recieved my new router today and the stand is broken it wont stand up properly, it is detached from the router. I called technical support and they were very unhelpful they asked me if I wanted to buy a new stand even though I told them it came broken - my broadband hasn't even gone live yet! Please can you help me? Thanks 

Community Team

Hi 

 

Sorry to hear this, a replacement has been sent to you.

 

Thanks

 

Karl.