I have the Faster Fibre plan but want to upgrade it to the Faster Fibre Speed Boost one. The instructions tell em to go to my account and and the offers and upgrades, but the Speed Boost plan, while listed, doesn't have any button to select it.
How can I upgrade?
Thanks for confirming your details.
I've checked and the predicted speed range is showing between 73 and 67mb, with a guaranteed minimum speed of 60.9mb
Please can you try logging into My Account again and check under the offers and upgrade tab to see if it will allow you to add the speed boost?
It still doesn't give me the option. All I have are options to renew, two O2 deals, and two security boost deals. The speed boost is listed at the bottom under Small Print items, but only gives the description, no option to select it.