cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Cancelling Fibre Speed Boost?

Reply
1 REPLY 1
Highlighted
First Timer

Anybody know how to cancel the £5 Fibre Speed Boost?

 

Switched to the Faster Fibre plan which already gives you the full speed, so it feels a bit silly to have to pay for a boost that does nothing.

 

Going through MyAccount just dumps me on the page for SuperSafe whenever I try to control my broadband boosts.

Highlighted
Community Team - TT Staff

Hi YannS,

 

If you'd like to have the boost removed then if you contact customer services they'll be able to do this for you. But removing the boost will result in your sync speed dropping to 40Mbps

 

Thanks

Chris