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Cancelling my package

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2 REPLIES 2
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First Timer

Been trying to talk to someone about the price of my fibre its ridiculously high and want to ither cancel or make a new contract deal. Cant get through to number provided and need it sorted asap as ive lost my job due to the current situation.

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Community Star

I understand 0345 172 0046 is currently working. Ask for Loyalty or say leaving TalkTalk when prompted and you should get through to someone to talk to.
You may though have to listen to a few lengthy recorded messages, but if you persevere you should get through to someone.
They are currently working Monday - Friday 10am-6pm

Please remember to mark Solved Posts with Best Answer. Doing so helps others and saves OCE's time to look at unsolved topics. Thanks, Steve.
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Community Team - TT Staff

Hi Smoke1990

 

To place a cancellation you can call our Customer Loyalty Team during Business hours on 03451720046.

 

The line will be open from 10am - 6pm. You would need to state the reason for your call when prompted - cancel my service.

 

Thanks

 

Debbie