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Cannot connect to Facebook, PS4 Nintendo Switch via wifi or wired.

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3 REPLIES 3
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First Timer

I've just switched to TalkTalk and installed the supplied router.  Although I can connect to the internet, Facebook is not working and I cannot connect my PS4 or Switch to the Wi-Fi.  Everything else seems to work ok, for example I can still stream Netflix and Itunes via my Apple TV and view other websites.  Is this a problem with my router settings?

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Community Team - TT Staff
Solution

Hi beetsang147

 

Apologies for this.

 

Please can you log into My Account and check if Home Safe (kids safe) has been activated?

 

Thanks

 

Debbie

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First Timer

Thanks.  All sorted now.

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Community Team - TT Staff

Excellent, thanks for confirming.

 

Regards,

 

Karl. 

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