cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Cannot open Facebook from Wifi

ANSWERED
Reply
7 REPLIES 7
Highlighted
Participant

Hi,

 

I cannot open Facebook from WiFi. It is okay if I use my mobile data (Giffgaff) 

Highlighted
Community Star
Solution

Sometimes TT's Homesafe controls go rogue. I have never had it switched on but there has been more than one period in the past where they have allowed it to block things like FB regardless!

 

Really intrusive software, though I suppose it is well-intentioned. 

 

That's why your FB is working on your data but not with your TT wifi.

Gliwmaeden2
Highlighted
Philosopher

Check your HOMESAFE settings

Martin
Highlighted
Participant
Thank you
Highlighted
Participant
Thanks
Highlighted
Community Team - TT Staff

Hi bsentosa 

 

Apologies for this.

 

Please can you login to My Account and check if HomeSafe is switched on?

 

Thanks

 

Debbie

Highlighted
Participant
Hi,

I have switch it off now, as suggested by other member. Now, we can access it again. Thanks.
Highlighted
Community Team - TT Staff

Hi bsentosa

 

That's great, thanks for keeping us updated 🙂

 

Debbie