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Cannot open Facebook from Wifi

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7 REPLIES 7
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bsentosa
Chatterbox

Hi,

 

I cannot open Facebook from WiFi. It is okay if I use my mobile data (Giffgaff) 

Gliwmaeden2
Enlightened One
Solution

Sometimes TT's Homesafe controls go rogue. I have never had it switched on but there has been more than one period in the past where they have allowed it to block things like FB regardless!

 

Really intrusive software, though I suppose it is well-intentioned. 

 

That's why your FB is working on your data but not with your TT wifi.

Gliwmaeden2
martswain
Philosopher

Check your HOMESAFE settings

Martin
bsentosa
Chatterbox
Thank you
bsentosa
Chatterbox
Thanks
Community Team

Hi bsentosa 

 

Apologies for this.

 

Please can you login to My Account and check if HomeSafe is switched on?

 

Thanks

 

Debbie

bsentosa
Chatterbox
Hi,

I have switch it off now, as suggested by other member. Now, we can access it again. Thanks.
Community Team

Hi bsentosa

 

That's great, thanks for keeping us updated 🙂

 

Debbie