I'm really sorry for the delay in getting back to you. Our Network Engineer came back to me yesterday morning to advise that they have completed their investigation and can't find any issue that would cause the slow speeds that you're experiencing. They have asked if you can confirm if you are experiencing the slow speeds on more than one device? Is it also still happening when connected wired?
Ok will do,
Here is first speed test:
Then I did another literally 4 minutes later and I got:
Worst it's been so far 😞 It's so weird that it can change that quickly, I did the test with nothing but one ethernet connected and made sure my PC had no other connections open. The same result happens with the TalkTalk speed test. When the test is running I can actually see the speed jumping about, it's not consistent.
I will do another later on after peak time.
Here is another test at 2:30PM and the speed is at its max and good. If I have time I will get another at peak time to show the drop again. But even on this speed test, the single threaded download speed is still half and that should show network congestion.
I did another at 5:30PM:
It will probably get worse from here on until about midnight.
19:00PM (starting to slow on single threaded download)
19:45PM (single threaded download is now halved and multi threaded is also starting to slow)
20:40PM (all results are terrible, even the upload speed)
22:00PM (all results are terrible)
23:10PM (single threaded is still bad but rising, multi threaded speed is back to normal)
12:20AM (Things are back to normal again)