For some weeks my router has been restarting at least twice a day and sometimes three or more during an hour. Sync speeds can vary between 20.1Mbps and 13Mbps. This plays havoc with watching streamed channels.
All suggested fixes carried out and when I have physically switched the router off the reconnecting speed is around the 20.1Mbps.
i had major problem several months ago when Openreach messed up connections in a box and speeds never been same since.
My Sagemcom Fast 5364 is loosing its settings, I set a port forward for 3389 (remote desktop) and changed my wifi name from the default 'TalkTalk ......' to a custom name. After about a week my port forward setting suddenly vanished!
Then about a week later my custom name for my wifi access (AP) reset it self back to the default name again.
This all happened after the 5364 had been resetting itself, it would power down and restart, flashing amber light then white, then restart again, flashing amber light then white, then I couldn't connect to it.
I thought it was the line so did a web test through the TalkTalk support page, all was ok, then I realized that my custom names were not showing when I was trying to reconnect to the wifi, and that the default names were now showing again !
Does anybody know why this is happening, do I have a faulty 5364 ?
I don't want this to keep happening as I am away from home a lot and use my remote access to my devices at home. I would not be able to access this if trying to connect remotely.
All was working fine when I originally set it up, so there's no problems with the configuration of these settings.
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router received and set up at 3:00pm today. Will monitor performance and advise of any problems or confirm solution.
There is no return bag enclosed with the router for return of unwanted router. Can you advise?
Many thanks for your prompt action.
Replacement router has not resolved the problem. Yesterday 13-2-2020 my router was disconnected 5 times, (4 between 5:30pm and 11:30pm).
This problem of disconnecting has been noted by the system/line checker for some time.
please advise as all avenues here have been explored. It seems to me that the line maintenance system is causing the problem.
The estimated speed of the line is 13-22mb so with the current sync speed of 19mb, the speed of the line is correct.
I am seeing a couple of retrains and have made a change here. Can you see if stability improves over next 24hrs.