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Customer service

First Timer

This is an idea for talk talk, if there are hundreds if not thousands of complaints on the community about the same issue, i. e  everyone's speed dropping to 1mbps in the evening, then it might be advisable to inform your agents that operate the chat at the talktalk service centre, as this would have saved me an hour on 3 evenings this week only to be told my connection is fine when it clearly isn't. Also might be worth lookin into getting it sorted, cheers.


Laurence Stewart
Community Team - TT Staff

Hi Laurence84


Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 






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