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D-Link 3782 Firmware Update

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TheHornedOne
Enlightened One

 

This is because, either you have not yet been assigned the option, by OCE, or at some time after assignment, you have opted out, here ......

 

> My settings > Preferences > Private Messenger > Private Messenger Settings

 
TheHornedOne
Enlightened One

 


@KeithFrench wrote:

 

It could well be that you have not made enough posts ..............


 

How many posts are 'enough' KeithFrench?  It would be useful to know!

harbledown
Conversation Starter

Under Preferences I have Preference Options but there isn't anythying there about Private Messages.

TheHornedOne
Enlightened One

Screen Shot 2018-08-06 at 21.23.18.png

 

 

 

TheHornedOne
Enlightened One

Screen Shot 2018-08-06 at 21.26.10.png

 

 

 

harbledown
Conversation Starter

Thanks, but this is my page

Capture.PNG

harbledown
Conversation Starter

And I don't have anything under Privacy relating to Private Messages.

TheHornedOne
Enlightened One

 

What device / browser are you using @harbledown?

harbledown
Conversation Starter

HP Laptop and Chrome

KeithFrench
Community Star

Hi @TheHornedOne

 

What are you asking me for, I am just a customer.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

TheHornedOne
Enlightened One

 

Not Preferences > Privacy @harbledown; ~ Preferences > Private Messages, but I an suspecting that the option may not yet be available, since your Private Messenger hasn't been enabled!

TheHornedOne
Enlightened One

@TheHornedOne wrote:

 

@KeithFrench wrote:

 

It could well be that you have not made enough posts ..............

 

How many posts are 'enough' KeithFrench?  It would be useful to know!

 

 


@KeithFrench wrote:

 

What are you asking me for ....................


 

Because you are in a position to find out?

KeithFrench
Community Star

That is down to the OCEs manager, not me. 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

an1sa_k
Wizz Kid

Any update on when the latest firmware for the D-Link 3782 will be released?

Anisa Khalifa
Community Team

Hi an1sa_k,

 

Unfortunately still no timescales at the moment.

 

Thanks

 

AldridgeAndy
Super Duper Contributor

It looks as if Openreach testing can be pretty quick ...

Openreach modem testing.JPG

 

 

So is the delay with TalkTalk ?

 

I really suspect that TalkTalk are putting all their efforts in to making in the new hub perform as expected. The 3782 will be the poor relation... New firmware to resolve VPN issues ( amongst others ) has been in the pipeline for around 18 months if I remember correctly.

 

Sadly for me the new TalkTalk Hub didn't perform as well as the 3782, so I am really hoping that TalkTalk release an updated firmware soon. Going back to a HG633 isnt an option as I need a device that can upload to MS Onedrive ( for example ) and maintain download throughput without having to mess around with settings that I dont have access to on my work devices. 

Community Team

Hi AldridgeAndy,

 

Apologies for this. It's currently going through the last stages of testing and we're hoping to be able to release this as soon as possible. Once it has been developed and tested we just trial it first to make sure it doesn't cause any other issues and once this is complete then we can start to roll this out. 

 

I'm sorry again for the delay and I'll let you know as soon as I have timescales for this.

 

Thanks

 

an1sa_k
Wizz Kid

Hi there. Any update on the firmware update for the D-Link 3782?

Anisa Khalifa
Community Team

Hi an1sa_k,

 

We're awaiting an update on this, we'll let you know when we have any more information.


Thanks

Chris

Community Team

Hi @an1sa_k

 

Our Products Team have advised that this firmware is still in testing and should be available some time in the New Year.

 

Thanks

 

Debbie