woke up up this morning. Router looked okay (solid white light) but none of the family could connect to the internet. I turned the router off (disconnected from mains) waited for a minute and powered on, now all we have is a flashing orange light.
router is not broadcasting any SSIDs so unable to even connect now, and when trying hard reset (pin in hole) doesn’t work - router doesn’t reset.
we have a home business and don’t have another router to try. Can a replacement be sent please.
was going to speak to someone via chat but this is offline.
I'm sorry for the delay in getting back to you. Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.
Thanks for your reply.
I've ordered a replacement router for testing, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.