I had a new router (Talktalk business) installed only yesterday. I have been trying to change the default private IP address scope from 192.168.1.x to 10.18.18.x which is a very simple task to do right? however every time I've tried to perform the changes, I get the error message "Invalid IP address" - so the router won't allow it!
I spoke to the so called technical team on three occasions but sadly none of them had any idea what I was referring to, which is very frustrating to say the least.
I've seen one of the previous posts stated that a firmware is needed in order to allow this type of changes.
My current router's firmware version is: SG4K1100014
Any assistance would be greatly appreciated.
Sorry but this forum is only for residential customers only, for all business support, please visit:-
However, I will try my best to help you, but the Business versions do not have the same firmware as the residential routers, so there may be options or bugs that I am not aware of in the business version.
There are various issues here:-
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
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Many Thanks for your swift response - much appreciated.
I have mentioned to TT technical team that I needed a firmware for my router but they said they don't send out any firmware updates as this is done automatically!
I will post the same question on the business forum as you advised and see what happens.
Thanks again Keith.