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Direct Access not working on broadband

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2 REPLIES 2
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First Timer

I have Talk Talk broadband and my work laptop's Direct Access which works like a VPN consistently drops out. Are there any fixes to this? It's driving me crazy!

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Community Team - TT Staff

Hi DirectVPN,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

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Chatterbox

We have now fixed all direct access issues for our users by changing DNS settings on their router to 8.8.8.8 everything works perfectly after this.