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Download Speed Degraded

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3 REPLIES 3
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Conversation Starter

Hi

My download speed has recently slowed to about 10Mb down and 16Mb up.

The router shows a sync of 80Mb down and 20Mb up.

Could you please check and up the profile if possible.

Thanks

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Community Team - TT Staff

Hi adamhwright

 

I'm sorry to hear this.

 

Please can you power down your router for a full 30 minutes and then run a speed test following this?

 

Thanks

 

Debbie

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Conversation Starter

Hi Debbie

I'm seeing 75Mb down and 19Mb up now, so if you did something then thank you.

Cheers

Adam

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Community Team - TT Staff

Hi Adam

 

That's great, thanks for keeping us updated 🙂

 

Debbie