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Download speed on router states getting 40mbps but wired laptop only states getting 15mbps

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5 REPLIES 5
Iandoc
First Timer

Can anyone help with above problem. Is there a setting on my hub that I can change. Can't understand why hub interface states download speed is 40 Mbps but speed test to wired laptop only shows download speed of around 15mbps. Line has been checked by talk talk engineer and openreach Appears everything is ok , but can't get above 15mbps.. surely should be getting nearer speeds hub is getting.

Community Team

Hi Iandoc,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Iandoc
First Timer

Profile updated as per request.

Community Team

Hi Iandoc,

 

Thank you. The line test is clear and the sync speed also looks ok. Just to confirm, have you also tried switching the router off for a full 30 minutes as this will reset the current session?

 

Thanks

 

Iandoc
First Timer
Thank you for your reply just checked ethernet speed now getting just under 34 Mbps on a wired connection. Don't know why suddenly getting this speed after so many weeks . But as long as it is now resolved . Thank you for your help
Community Team