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Draytek Vigor 130 will not connect

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3 REPLIES 3
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jetty19
First Timer

Hi - I have a Vigor 130 modem which is to be used in conjunction with our Unifi security gateway pro.

I've tried for hours to get the thing to work - it is refusing to connect to talktalk. I have followed the guide on DrayTek's website (https://www.draytek.co.uk/support/guides/kb-isp-talktalk#vigor-vdsl2-modems) but still refuses to connect.

 

Any suggestions ? Does talktalk block mac addresses belonging to third party modems still ?

jmclevine
Conversation Starter

TalkTalk don't block the use of third-party routers or modems. However, they don't use the same authentication as BT and others who use PPoE authenticiation. TalkTalk use DHCP/IP authentication so requires different settings. I have read various posts about it being able to connect to the TalkTalk network but it being a bit more tricky. I can't access the links you require a login but this link may help:

 

https://community.talktalk.co.uk/t5/Articles/Set-up-a-non-TalkTalk-router/ta-p/2205383 

“The journey home, is never too far...”
jetty19
First Timer

Finally figured it out - I'm on a business account which must be different to the standard account.

Everyone has said use dhcp, refused to connect.

 

Followed the draytek guide, then connected using PPPoE. Needed a username password which talktalk doesn't use on the standard modem/router. You need to call 08700875562 from the fibre landline to find out your login credentials.

Hopefully this helps someone else with a similar issue.

Community Team

Hi jetty19

 

Thanks for keeping us updated.

 

Debbie