Our Network Team have taken a look and have been unable to locate any issues that may be causing the slow speeds of an evening. Can I just confirm, have you ever tested with a different make and model of router?
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I’ve tried a tplink archer a7 but the speeds are the same, I’m getting 3mbps this evening
We can arrange an engineer visit to investigate. If you'd like us to do this please let us know and we'll confirm some details
Chris, Community Team
yes that would be great thanks. it doesnt seem to be improving
I'm just sending you a Private Message to confirm some details so we can arrange an engineer visit.