cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Engineer Appointment with Openreach - didn't turn up

Reply
2 REPLIES 2
Highlighted
First Timer

Hi, 

 

I had an engineer appointment with openreach, he turned up but after a few hours said he would need to send someone back the following day.

 

I waited in for the engineer the following day, but no-one turned up.. I have no idea when the engineer will be returning to install the broadband and I don't have a landline number yet so I can't access talk talk's telephone support line.

 

Any help?

Highlighted
Community Star

Hi

Please update your user profile, to contain your telephone number and name plus any other required information

Without this information an OCE will be unable to pickup your ticket and identify who your are

Only yourself and TT can see this information

Do not post that information on this public thread for security reasons.

 

 

Note: I do not work for TalkTalk.

 

Highlighted
Community Team - TT Staff

Hi Gazzauk

 

I'm sorry to hear this.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie