cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

Erratic BB

Reply
5 REPLIES 5
kennyh1
Problem Solver

Hi guys could a oce take a look my BB please been working fine getting a good 39 mbps up till about two weeks back,we had a power out for about two hours and it all seems to stem from there,today Sunday I couldn’t Evan do a speed test switched router of for a good 30 mins and its back to 39 mbps I’m using a third party router tried TT one Dlink3782 but no change it’s all over the place down to has low has 1mbps then back up to 39,checked all cables swapped filter tried master,and no noise on line 

Community Team

Hi kennyh1,

 

I'm sorry to hear this and I'll take a look now. I've run a test on the line which hasn't detected a fault and the connection stats look ok. Just to confirm, are you connected wired or wireless?

 

Thanks

 

kennyh1
Problem Solver
Morning Michelle I’m connected by wire done you a couple of speed tests and were hovering around the 37 mbps which is ok if it holds .
Community Team

Hi kennyh1,

 

Ok thanks for the update and please let us know if the speed does drop again.

 

Thanks

 

kennyh1
Problem Solver
Yep will do it’s been a steady 37mbps for nearly 12 hours now.
Community Team