Hi, I would like assistance on my previous post about my Internet speed.
Here's the link to it:
The staff will reply to your original post, but it will often take a few working days, they are always extra busy after the weekend as they have to also catch up with the weekend's posts. It is best to just wait for them to reply, as adding more posts to your thread will delay it from getting to the top of their queue.
You may get faster support from the live chat or by phoning up during opening hours.