I have had fast fibre broadband for some time now, should i not have been given the home hub when i upgraded?
At the moment i am having serious problems with one of my devices intermittently losing connection down to DNS problems. Having spoken to the TalkTalk tech department they suggested that i should upgrade my router which i am a bit miffed about if i have to pay for it. I looked at the upgrades page and on there it says that you get the new home hub with fast fibre so why have i not got one?
Does anyone know?