Hi, I'd like to have the option to upgrade to Faster 150 Fibre, which I understand is FTTP, as my phone line is a long way from the existing fibre cabinet, so FTTC speeds are slow.
When I check on TalkTalk, it says that this isn't yet available to my house, yet when I check on the OpenReach FTTP Checker https://www.openreach.com/fibre-broadband/fibre-first it says it is available.
My next-door neighbour already has this from BT, so I know it's available, especially as the fibre runs overhead less than a few feet from my house! I'd obviously like to stay with TalkTalk rather than moving to BT, so this being the case, how do I go about getting this sorted, as I don't have the time to hang on the phone for hours waiting to speak to an operator who will more than likely just say that it's unavailable to me?
Thanks in advance
Hi @Rumbler your post has been flagged for assistance and you should hear during the day. A more cynical soul might suggest that openreach are keeping the good stuff to themselves and not releasing access too talktalk till they have maximised their local customers.
I'm sure the OCE team will have a better answer.
Faster Fibre 150 is not yet available at your location. FTTP products may be available from openreach but as yet this has not been extended to TalkTalk in your area.
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