Two weeks after “upgrading” to Faster Fibre, it’s still not working - solid amber light on my new WiFi hub. Have been in touch with TalkTalk via chat, text and phone, but this issue has not been resolved. Latest I was told was that it would be fixed by 27 Feb. I am somewhat frustrated!
I'm really sorry to hear this.
Please can you update your Community profile to include your name, telephone number and alternative contact number, we can then look into this further (Please do not post this information on this thread)
Please bump this thread to confirm once your Community profile has been updated.
I'm really sorry but I think it's unlikely that we're going to be able to resolve this before you leave as it looks as though you will need an engineer visit, you still appear to be on an ADSL circuit (standard broadband).