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Faster Fibre speed boost

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7 REPLIES 7
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Repeat Guest

Have just added faster fibre speed boost to my package on Saturday which should go live today was told it would probably take another 24 hours for this to work ? 
Does it normally action automatically or would I need to switch off router for 30 mins for this to happen? 

Jo B
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Community Star

They say "up to midnight" so wait until then if necessary before trying the 30 minute switch off. Keep us posted one way or the other.

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Community Team - TT Staff

Hi Joblake1966

 

Please can you add your TalkTalk landline number to your Community Profile, we can then look into this further.

 

Thanks

 

Debbie

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Repeat Guest

There does seem to be a better signal now so hopefully that means the speed boost has taken effect. 
thank you for all your help. 

Jo B
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Community Team - TT Staff

Hi Joblake1966

 

Thanks for your reply.

 

What speed are you now receiving when running a speed test?

 

Debbie

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Repeat Guest

Hi Debbie, my measured speed is currently 45mb today which when I do a live test says my broadband is below what it should be and could be improved, think should be between 49mb and 78mb. 

Thanks Jo

Jo B
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Community Team - TT Staff

Hi Joblake1966

 

I'm just sending you a Private Message to confirm some details so I can check the predicted speed range for your line.

 

Thanks

 

Debbie

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Community Team - TT Staff

Hi Joblake1966

 

Thanks for confirming your details.

 

The predicted speed range for your line is showing between 71 and 51.5mb, with a guaranteed minimum speed of 45.1mb.

 

Your line is now showing in sync at 55.9mb. What speed are you receiving today when running a speed test?

 

Thanks

 

Debbie