Hello I was looking to upgrade from Faster Fibre to Faster Fibre Speedboost
My main worry is whether I will suffer any disconnects in the process, working from home I depend on my broadband, although I could use the speedboost!
I suppose it should be a pretty straightforward upgrade which can be done by remote and should not require engineer intervention at the switch?
Sorry for the delayed reply, we're doing our best in these unprecedented circumstances due to the Corona virus to answer everyone as quickly as possible.
Yes you are correct, applying the speed boost just removes the 40Mbps cap, it's done remotely and shouldn't cause any interruption to your service
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences