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Faster Fibre

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2 REPLIES 2
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First Timer

I have recently moved to faster fibre expecting the web pages to turn quicker, this does not happen, still as slow as ever. What should I expect from faster fibre.

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Community Star

First off make sure you are getting the speeds that you were told you should get. Log into the router (if unsure please specify make/model of TalkTalk router) and get the downstream line rate. Then do a speed test from your device, are they all about OK?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

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Community Team - TT Staff

Hi jonash

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie