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Faster fibre slow only 2mb

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Popular Poster

They fixed 3 fault on line speed up to 18mb

 

alan

alan73
Community Team - TT Staff

Hi Alan

 

I'm really sorry for the delay.

 

I've checked the connection stats and your line is in sync at 38.3mb.

 

How has the connection/speed been since your last post?

 

Thanks

 

Debbie

Popular Poster

its still about 18mb it used to be in the 30 plus

 

thanks alan

alan73
Community Team - TT Staff

Hi Alan

 

Thanks for your reply. Please can you switch the router off for a full 30 minutes and then run another speed test once the router has been switched back on?

 

Debbie

Popular Poster

just done that it is up to 35mb looks like it is fixed

 

thanks for your time alan

alan73
Community Team - TT Staff

Hi Alan

 

That's great, I'm glad to hear that the speed has increased 🙂

 

Thanks

 

Debbie