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Fault with exchange

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2 REPLIES 2
Adeljay
Popular Poster

Hi guys new customer and was suppose to go live today but when the engineer came he said there was a fault with the exchange. Ive been waiting 2 weeks and now gotta wait another couple more days till they look into it. Its a new build. Are openreach quite reliable or 

Divsec
Community Star

Hi Adeljay welcome to the community, what a way to start your life with Talktalk. Your post has been flagged for assistance and you should hear during today. Please check your community profile and add your landline phone number if necessary it is used to identify your account.

Openreach can be very good at sorting faults and regrettably the opposite.

Regards Divsec, I don't work here, know little, and have too many opinions.
Community Team

Hi Adeljay 

 

I'm sorry to hear this.

 

Please can you update your Community profile to include your name, telephone number and alternative contact number, we can then look into this further (Please do not post this information on this thread)

 

Please bump this thread to confirm once your Community profile has been updated.

 

Thanks

 

Debbie