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Chatterbox

Hi

Fairly new to forums

If I leave feedback on talk talk survey does the feedback affect the forum

The reason I ask is because the forum help is outstanding but the actual help on talk talk live chat is appalling

Raymundo  

Raymundo
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Community Team - TT Staff

Hi raymundo

 

Thanks for your post.

 

In the survey does it allow you to specify which department you spoke to? I think if you complete the survey straight after a live chat then this would be feedback in regards to the chat you just had.

 

I can pass on feedback for you if you would like me to?

 

Thanks

 

Debbie

Highlighted
Chatterbox

Thanks for reply The question is answered and there is no need to pass on details 

Many regards

Raymundo
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Community Team - TT Staff

Hi raymundo,

 

Ok thanks for the update and please let us know if you need any assistance.

 

Thanks