This so called fibre is absolute joke i dont know what they done as its absolute garbage .Paying TT and there ripoff line rental and services are a complete waste of time , ive wasted months of the same rigmaroll and they still havent sorted it , I thort the OR clowns were bad to be honest yous are exactly the same bloody useless and im not putting up any longer with this pathetic internet . A complete waste of time .in 7 days time they can stick the contract where the sun dont shine as the clowns have capped the line and they getting not a another penny for this rubbish .
The fault manager is trying to say changing the wifi channel to auto will improve the speed . Ive already noticed it wont make a diffrence if the router isnt syncing higher here are results from router : So i guess the OR clown has capped the line typical with them idiots .
Actual Rate [Kbps]Maximum Rate [Kbps]Noise Margin [dB]Attenuation [dB]Power [dBm]
right but i think diffrent ive been on phone to them and they have noticed im not getting a min guaranteed speed and apparently ofcom have been on to them and have 29 days to sort it. Ive been on months and its been a waste of time . had numerous OR clowns out and also coming up 3 TT so called ipad engineers i have one out tomorrow . The other OR idiot was trying to say the acceptable range is 16mbps to 25mbps absolute idiot .
waited for the tablet guy didnt arrive since got told between 8 and 1 but been on chat to be told there wasnt even a guy booked . so rang them to be told the same who ever i was speaking to didnt do what he had said . So now i have one of the OR goons arriving again tomorrow and hope to god it isnt the goon ive had out twice as he was as much use a guy on spice . So now i have to wait in again for the idiots. Ive had same goon twice and thursday gone and monday and by the sound of it wasnt happy coming out again as if its my fault i did tell him its the shambles of a network .
well the OR cowboy arrived today obvious didnt do alot checked for errors then had a clown ring him while in property and he told him that the line is capable of 16mbps and 25mbps which was getting 23mbps now im getting 21mbps which is under the so called min guaranteed speed . So another waste of time.. They all come out with same rigmaroll so im thinking of leaving TT as was better off with vodafone if this is the case and paying less . They wont admit its pathetic as in OR cowboys .
sync speed is that but makes no diffrence as the speed as if i put the TT router on it is 22.2 sync speed and doesnt go any higher . So tomorrow the fault manager is ringing and with a bit of luck i will be rid of TT alltogether. Then again im not bothered. If i move then the next isp will be getting the hassle .Ive went bad to worse with this fibre crap .
Had yet another OR out again yesterday doing the same crap testing line etc come back no errors and he showed me the line stats . so asked him why am i not getting my min gteed speed then couldnt answer . So why have i always had over 23 mbps and now im getting less . Ive also checked new providers and there min guaranteed speed is 20.3 which its always been 22.4 and above so something doesnt add up OR have played a blinder yet again . So if nothing has changed then why has min guaranteed dropped as im getting far less than what im paying for . Its a absolute shambles . He was trying to say i was getting a good speed yeah right . waste of time .
ceo rang me today and tried to add a boost on my account but wouldn't have it and also added credit to my account. I also can leave at anytime since they are breaking the contract of not getting the min guaranteed speed and I think its an absolute disgrace thanks to openreach idiots and they shambles of a network , so maybe going to start looking elsewhere to see if I can get something better which probably wont as Im stuck with crappy BT and there junked up network .,
now the wifi hub is losing the signal all the time ive been on phone about it and I have to monitor connection and suppose to be ringing me Wednesday but sick to death of this wifi hub losing connection then connecting , Im getting 21. 1 mbps wow less than previous when joined threw the shambles of a network Openreach and there so called engineers more like cowboys .