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Fibre Broadband

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4 REPLIES 4
jukeofwelly
Sightseer

Why Does my internet CRASH when the Phone Rings?????

jukeofwelly
ferguson
Community Star

Try changing your microfilter, or if you have a pre-filtered socket use a microfilter at the test socket behind the faceplate. Let us know whether that helps, or not.

Community Team

Hi jukeofwelly,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

jukeofwelly
Sightseer
Everything seems ok now!! Just switched everything off for a few minutes, seems to have done the trick, thanks for all your help
jukeofwelly
Community Team

Hi jukeofwelly

 

That's great, please let us know if you do experience any further issues.

 

Debbie 🙂