BT Openreach have advised that this fault should be resolved following work completed by the engineer.
Unfortunately the line tests are still detecting a possible issue so our Network Team have escalated this back over to BT Openreach for further investigation. Apologies for this.
Ok thanks. If you don't hear anything more over the next 24hrs then please can you bump your thread and we can re-check to see if their are any further updates back from BTOR.