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Fibre Speed Boost?

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4 REPLIES 4
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Sightseer

I recently signed up for another 18 months for TalkTalk Faster Fibre, I also signed up for Fibre Speed Boost.

 

I can see the boost on my account under "Your flexible Broadband boosts" but my download and upload speeds haven't increased.

 

Is the boost actually enabled?

 

Thanks.

Highlighted
Community Star

Hi @gavinbrattan two things worth trying.

1 Check your sync speed if it is over 39999 yoou  are half way there

2 Try a 30 minute reboot this often works by resetting the profile and taking advantage of the boost.

I don't work here and all my opinions are my own.
Highlighted
Sightseer
Thanks for the reply.

I tried a 30 minute reboot but nothing seemed to change. I guess I can't expect too much improvement given these figures?

Downstream Upstream
Actual Rate [Kbps] 32399 8359
Maximum Rate [Kbps] 43734 8359
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Community Star

Hi  @gavinbrattan thanks for the information. I think you do need the TT team on this as the sync details would suggest that the boost is a  waste of money.

 

Let's see what the guys say,they are very good!

 

D

I don't work here and all my opinions are my own.
Highlighted
Community Team - TT Staff

Hi

 

All line tests are clear, but the sync speed is lower than it should be, and the profile is set low.

 

I can see a lot of drops.  I've a new router on the way so this can be ruled out.

 

Thanks  

 

Karl. 

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