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Fibre available with BT but NOT TalkTalk..

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3 REPLIES
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sosweet1
First Timer

Hi, OR have just (2 weeks ago) upgraded my cabinet, we were the last cabinet on our estate to be done, anyway went to try and order it with TalkTalk and it says its not available, but if i check with BT I can order it, any idea how long it will take for TalkTalk to update their Database?

Community Team

Hi

 

BT may have installed or upgraded their cabinets to fibre, but it is usually a couple of months before other providers have access to provide fibre services.

 

All I can advise is to periodically check our website.

 

Thanks

Karl. 

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sosweet1
First Timer

So my choice are either wait a few months OR just change provider - decisions decisions...

 

crosers
Team Player

Hi 

 

I have the same issue, openreach website says "FTTC" enabled and  links to talktalk as a provider?