Over the last 8 months I've noticed a degradation in my line speed. Over a period of about 5 days the line speed will drop from 26 mbps to under 10 mbps. The wifi connection will drop from 26mbps to under 5 mbps. If I reboot the HG633 router my line speed will achieve the 26 mbps again.
I have noticed from the forum that several people have had this problem which seems to have been resolved by replacing the router to a DSL3782.
Is it possible to send me a replacement DSL3782 router.
I have asked one of TalkTalk's OCEs to pick your thread up and investigate it for you.
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Can't see any issues with your line or connection remotely.
I'll get a different model router out so we can monitor this.
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Thanks for your reply.
If the connection improves with the replacement router then please can you keep this and return your old router using the returns bag.
The new super router has been running for two weeks now and is performing well at a constant 26 mbps. The wifi signal is also greatly improved.
I would be obliged if you could arrange for a returns bag to be sent to me for the old router.