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Fibre runs slow after a week

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Team Player

Hi Karl

Router arrived and installed 25/06/2019 @ 20:00 approx.

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Community Team - TT Staff

Hi IanC_34,

 

Thank you for the update and please let us know how the speed compares now that this router is connected.

 

Thanks

 

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Team Player

4 days since new router fitted. Speed 35.6 download, 7.8 upload

Will keep you posted.

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Community Team - TT Staff

Hi IanC_34

 

Thanks for keeping us updated. Please let us know how you get on.

 

Debbie

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Team Player

The new hub seems to have fixed my problem. Speed has been 30 Mps and more since 26/06/2019. I feel it is now cured. Can I return the old router to Talk Talk? I also have my previous router from when I changed to fibre.

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Community Team - TT Staff

Hi IanC_34

 

That's great, thanks for keeping us updated 🙂

 

Yes you can return your old routers, do you have a returns bag?

 

Thanks

 

Debbie