Thanks for the update, I'll be in touch on Monday as requested unless I hear from your before. I'll leave the setup as is so (router in test socket).
OK thanks 🙂
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
BTOR engineer came today and has resolved the issue, now the speed has increased greatly. I'll return the Huawei router that was sent to me recently over the next few days. Thanks for all the help in resolving the issue.
Thanks for keeping us updated. Please let us know if you do experience any further issues.