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Fibre speed has decreased

Conversation Starter

Hello Chris,


Thanks for the update, I'll be in touch on Monday as requested unless I hear from your before. I'll leave the setup as is so (router in test socket).


Thanks again.

Community Team
Conversation Starter

BTOR engineer came today and has resolved the issue, now the speed has increased greatly. I'll return the Huawei router that was sent to me recently over the next few days. Thanks for all the help in resolving the issue.

Community Team

Hi Greenwood


Thanks for keeping us updated. Please let us know if you do experience any further issues.