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Fibre speeds dropped dramatically

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Conversation Starter

Hi there,

Ive had no problems with my connection since it was activated nearly 18 months ago. But yesterday my connection dropped and when it reconnected it was connected at 13mb with 1mb upload. I tried resetting the router today and its currently connected at 16mb with 1.5mb upload.

My connection has been a pretty steady 30mb - 36mb connection with 6mb - 8mb upload before this issue. all help appreciated Thank you.

Community Team - TT Staff

Hi biglobes,

 

I can see that this has now been logged over to Openreach, if you don't hear anything beforehand can you bump the thread on Friday and we'll check for updates 

 

Chris