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Firmware upgrade

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Popular Poster

Dear forum support team,

I've got my new WiFi Hub a couple of weeks ago when I switched to TalkTalk. I noticed it's still running with the default firmware SG4K10001400t, which seems to have a bug that you can't turn the light off.

However, I'm currently connecting to the internet using my own router in one room and only use the WiFi Hub as a WiFi AP in a different room via an ethernet cable. Is there any way I could get the latest firmware without swapping around my routers as that's too much hassle for me? 

Thanks in advance.

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Community Team - TT Staff
Solution

Hi dorzb,

 

We can update the firmware for the wifi hub for you but we would need the router to be connected to the line to do this.

 

Thanks

 

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Popular Poster

Hi Michelle,

Thanks. That's what I thought. If that's the case I'll have to live with it then.