Hey, I'm Michelle and I wanted to tell you about our community and how it's packed full of useful information, answers and has a horde of active members waiting to help or just to say hey! We know forums can be a little daunting at times, so here are some of my useful tips to help you get the most out of the community:
Search is the quickest way to locate the information you're after, use the big red box above. If you don't find what you're after you can always post your own question.Search now
Prefer to jump straight into the community? Checkout the yellow "browse" tab over on the left hand side, here you'll find the entire community at your fingertips.Try now
Had a peek around the community already? If so you'll no doubt want to join us, just hit register below and follow the instructions. Don't worry I'll still be here to help once you've registered.Register now
Upgraded to fibre last week and the first couple days had excellent speeds and ping since then speeds have varied massively.... i suspect DLM is to blame....will it settle down after 10 days ? i do speed tests at different times of the day,i have a guaranteed speed of 32.4mbps but it never gets over 30mbps now.. yesterday was very up & down ?
I have two pcs connected wired & other things on wifi speed tests are similar on both iam connected directly into master socket & using a TP-Link AC750 Modem Router
Phone line seems crystal clear
I've run a test on the line which hasn't detected a fault, however I can see re-connections which can affect the sync speed. Just to confirm, is your connection also unstable or have you been rebooting/switching off the router?
Does your master socket have a test socket? If it does have a test socket then would it be possible to connect the router at the test socket so we can see how the connection stats compare?
Thanks for reply,connection seems fairly stable as far as iam aware,it has disconnected once plus router has been accidentally switched off a couple of times the last time being 3rd Dec i think
How many re-connections have there been & when was last one ?
Master socket does have a test socket but worried it would cause another connection problem/slowdown when i swap it over ?
Ive just gone into router settings stats and its showing alot of errors downstream/upstream what does that mean ? ive attached stats so you can see
It would be worth connecting the router at the test socket to rule out any possible internal wiring or face plate faults.
If possible please can you leave the router at the test socket for 48hrs whilst BT's DLM is monitoring the connection?
Router has been in test socket for a couple of days as requested,has there been any re-connections ? ive not noticed any,speed still not vey stable upload has dropped & ping has gone up to more than what it was on ADSL ? need a low ping for gaming
Thats good,is it ok to leave modem plugged into test socket think it had a filtered faceplate maybe thats what was causing problems ?
Download speed at best is 30.2mb & upload 8.4mb ping has dropped back down which is good !
Thats great will leave in test socket.
Ping has dropped & upload speed increased which is good !
Will post back on Monday have a good weekend.
Thanks for posting back on this thread.
I've checked the connection logs again and there have been some re connections (1 a day) but the sync speed has increased to 35mb.
Neither !! iam using a new TP-Link VR200 was recommended by someone not had much success with talktalk own routers was sent the HG633 for Fibre but everyone i know using it has had problems with it so didnt bother
Connection has seemed better over the weekend should i stick with the TP-Link & see how things go or will it cause problems if its causing re-connectiions