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GFast availability checker is wrong

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2 REPLIES 2
jdx90
Conversation Starter

Hi

 

My address is G.Fast enabled and all providers (who provide gfast) including BT, EE, Zen and Cerberus can supply it to me.  Unfortunately TalkTalk cannot.

 

I was under the impression TalkTalk was a Gfast provider www.talktalk.co.uk/shop/broadband/gfast (and this link says so). However putting my address in here, it just says no availability.  Can you please update your checker so I can place an product upgrade order? 

 

Thanks

TalkTalk Faster Fibre 76Mbps
Community Team

Hi @jdx90

 

G.fast is still in its pilot stage for us,  and is only available in 11 locations across the country but we are in the process of expanding our footprint coverage, When it is available to you we will email all our customers that meet the requirements for G.fast (300 metres from the new cabinet and minimum guaranteed speed of 100 Mb) 

 

Unfortunately your area is not one of the locations we are providing this package at this time.  

 

Regards

 

 

jdx90
Conversation Starter

Okay thanks. 

 

Is it likely to be available in the future with TalkTalk, if other providers are selling it to my area  at the moment. 

 

Thanks

TalkTalk Faster Fibre 76Mbps