cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

Get a nice 79Mbit sync speed 19Meg up. web pages so slow, speedtest crap ADSL speed. not happy

Reply
36 REPLIES 36
Highlighted
danielabingdon
Conversation Starter

So was ok, always a 70 something download, 19 up. nice steady graph on the usual speedchecker, not talktalk one. Guess that would have been ok to!.

 

https://1drv.ms/u/s!AhiOdYsYCGNVgtATi25yNfy5jXLuRA?e=GdfZWS

 

 

On a cable from router, Was ok, not where it is. has always been fine. Wanted top package I now lock myself into again not too long ago. Best full whack upload for youtube, does peg out connection, doing anything else while videos going up line, no chance, still fine, how it works. When not uploading at full pelt to youtube expect pages to open quicker than feels like back to 2000 dial up. Even if 15Meg down would be snappy, this is not. Tried changed DNS servers to googles on computer network setting, So phone getting talktalks as router dish that out, over ride on computer. no better, pages slow. bits load all over the place, Get that as many places pages built up from but it should be nicer that 19 years ago on dial up  😞             New router to try. Unplugged the home plugs, 1 router end, 1 by TV into 4 port ethernet switch for telly and things by it. no difference, phone not doing anything, just wired computer, desktop not that old, not on a 1996 computer, not happy. Had you a long time, had money out of me for years, New router to try. Not paying, had same old router for years. Screen shots in in shared folder, just 4 pictures, nothing dodgy. 

Daniel Glover
Highlighted
Community Team

Hi danielabingdon

 

Apologies for the delay.

 

I've completed a line test which hasn't detected any faults and your line is in sync at 74mb.

 

Please can you power down your router for a full 30 minutes and then run a speed test following this.

 

Thanks

 

Debbie

Highlighted
danielabingdon
Conversation Starter

always a connection of about 70 something. 20 up.

 

If web pages are crap. getting catch up telly an age to work. Tried DNS server to google

 

Restarted router, speed test then ok, it drops, done it for months.I want a nice connection all the time. Not down to less than 1.

 

Can I have a new router, had this thing long enough. Just something to try and cheapest option for talktalk. 

 

Can turn off router but then it will work as it is now. Drop again over time to unusable.

 

72.3 down   18.7 up. Normal. it will but wont last.  just done talktalk speed tester. 

Daniel Glover
Highlighted
danielabingdon
Conversation Starter

restarted after about 34 minutes, in the shared one drive folder. Does the 30 minutes off reset something in the green box down the road, normally a quick off for 10 seconds and back on sorts it but only for so long. 

Daniel Glover
Highlighted
Community Team

Hi danielabingdon,

 

Thanks for switching the router off for 30 minutes, this forces the start of a new session, if you just reboot the router without leaving it off for 30 minutes then it continues the same session. Please let us know if there's any improvement 

 

Chris

Highlighted
danielabingdon
Conversation Starter

ok, thank you.

 

See if it holds up. the maximum speed is good, it just never lasts, we shall see. down to 2meg or lower, not really broadband is it when it goes at 70.   🙂

Daniel Glover
Highlighted
danielabingdon
Conversation Starter
Up
Connection status:
Showtime
Upstream line rate (kbit/s):
20000
Downstream line rate (kbit/s):
77531
Maximum upstream rate (kbit/s):
22701
Maximum downstream rate (kbit/s):
94456
Upstream noise safety coefficient (dB):
7
Downstream noise safety coefficient (dB):
3.5
Upstream interleave depth:
1
Downstream interleave depth:
13
Line standard:
VDSL2
Upstream line attenuation (dB):
3.2
Downstream line attenuation (dB):
11.7
Upstream output power (dBm):
7.5
Downstream output power (dBm):
13.2
Channel type:
Interleaved
DSL up-time:
0 days 23 hours 6 minutes 49 seconds

Restart DSL

Daniel Glover
Highlighted
danielabingdon
Conversation Starter

71.0

Mbps download

18.5

Mbps upload

Latency: 8 ms
Server: London

Your Internet speed is very fast

Your Internet connection should be able to handle multiple devices streaming HD videos, video conferencing and gaming at the same time.

LEARN MORE
TEST AGAIN
Daniel Glover
Highlighted
Community Team

Hi danielabingdon, how's the connection running now?

 

Ady

Highlighted
danielabingdon
Conversation Starter

So the thing connects at 77 down 20 meg up.   Does 69 down 19 up on a good day. happy with that. Now not going to keep turning off for 30 minutes bodging something that does not last. Done again today. the usual speed checker, not yours did worse. On talktalk one.   

Check your speed

A two-minute test for your broadband


All done!

We've finished measuring your speed, and here are your results.

13.1 MbpsYour average download speed 18.7 MbpsYour average upload speed

See more detail on how your connection is performing in our new Service Centre.

 

 

 

 

Please can I have a new router to try. Count out that. nothing going juat computer doing test web page. WIFI turned off. Something not right and nothing changed here. Had nothing but computer on a cable, 1 thing straight in and crap. was at less than 1meg when started moaning about this. The 30 minute turn off thing worked, now going back to crap. Old router. had years, paid for it many times over, just want to try that, cheaper than someone coming here poking about with ok wiring, set up. always worked, now not. 

 

Internet Connection

 

DSL synchronization status:
Up
Connection status:
Showtime
WAN IP Address:
92.1
Primary DNS Server:
79.79.79.79
Secondary DNS Server:
79.79.79.80

Line Quality

 

Upstream line rate (kbit/s):
20000
Downstream line rate (kbit/s):
77531
Upstream noise safety coefficient (dB):
6.8
Downstream noise safety coefficient (dB):
3
Upstream interleave depth:
1
Downstream interleave depth:
13
Line standard:
VDSL2
Upstream line attenuation (dB):
3.2
Downstream line attenuation (dB):
11.7
Upstream output power (dBm):
7.4
Downstream output power (dBm):
13.5
Channel type:
Interleaved
DSL up-time:
10 days 5 hours 13 minutes 20 seconds

 

Daniel Glover
Highlighted
danielabingdon
Conversation Starter
Result ID
 
 PING ms
8
 DOWNLOAD Mbps
5.67
 UPLOAD Mbps
18.69
 
 
Connections
Multi
 
TalkTalk
92.1
RATE YOUR PROVIDER

TalkTalk

  •  
  •  
  •  
  •  
  •  
 
 
Daniel Glover
Highlighted
danielabingdon
Conversation Starter
Back to a waste of time. Just want the 60 meg + back. It can do. now would get more down from phone exchange downtown. That do 10 meg. we had 9 years ago before the FTTC. upload good, maxes out. always done 18.7 or so. 
PING ms
9
 DOWNLOAD Mbps
1.29
 UPLOAD Mbps
18.69
 
 
Connections
Multi
 
Maidenhead
 
TalkTalk
92.1
HOW LIKELY IS IT THAT YOU WOULD RECOMMEND TALKTALK TO A FRIEND OR COLLEAGUE?
Daniel Glover
Highlighted
Community Team

Hi daniel,

 

I'm really sorry to hear this. I've re-run the line test which hasn't detected a fault. Would you like us to send a different make and model of router for testing purposes to rule this out?

 

Thanks

 

Highlighted
danielabingdon
Conversation Starter

Hello Michelle

 

Nice one.

 

Try the new router. Something nicer. Even 1gig ports on the thing. 

See if that works.

Daniel Glover
Highlighted
Community Team

Hi danielabingdon,

 

I've ordered the router, should be with you within a couple of days but please allow up to 5 working days for delivery


Thanks

Chris

Highlighted
danielabingdon
Conversation Starter

Nice one.

 

Computer not on yet. Phone test.

 

1.8meg down. Up is good as always.

 

Router problem I hope or this going  to be a pain. 

Daniel Glover
Highlighted
Community Team

Hi daniel,

 

Thanks and please let us know how the speeds compare once the replacement router is connected.

 

Thanks

 

Highlighted
danielabingdon
Conversation Starter
Just now. logging so got papertrail of crap speed. see tracking. Router at building other end of down, DHL local parcel place, will get tomorrow. We've finished measuring your speed, and here are your results.
talk talk speed test. router not dropping, stats no errors recieved on the 3 LAN ports. 77meg down. 20meg up. I wish. 65 up would be nice but it does do more when working. 69 was normal. level data downloads every test. always good, not now. 18.5meg up is good!.
2.1 Mbps
Your average download speed
18.7 Mbps
Your average upload speed
See more detail on how your connection is performing in our new Service Centre.
Daniel Glover
Highlighted
godfrem
Chat Champion
I used to get speeds of approx 60Mbps down and 20 up for the last couple of years until I renewed my contract just recently. Talk Talknthen tell me that my line can't handle that speed (even though it quite happiky has been for over 2 years) and so refuse to put the speed boost back on again and now I am down to a crippled 25 to 30Mbps down speed - utterly useless customer services, some of which say I can have speed boost (but they are unable to action it) and others just point blank saying no!
Matthew Godfrey
Highlighted
danielabingdon
Conversation Starter

Annoying i would think. If I got 30 all the time and that's what it did. would make do. web pages would be fine. now hardly 2. It notices. Even getting your response as an email takes time to load. emails. pages, everything horrible to use.

 

New router at local DHL place across town, try that tomorrow. mine did 69. 70 down ok. now any more. top speed up. like you. Wanted the faster as got the top upload for youtube I make nothing out of. will drop back to cheap fibre if we get somewhere but only every 40 or below. pointless paying top money for cheaper speeds. 

 

When we got FTTC 2001, I was the first on it here at our green box BT bloke said. as time goes on, more get it loads it up. crosstalk on the pairs of cables by yours. could be a long multicore until it slits into pole on road, a cupboard in bloke of flats, lots have a multiway cable for some of the length then your own one to property. crosstalk, some other external electrical noise. someone with a new toy . amatuer radio pumping out  the watts. ( I do but low power, higher frequency. way above FTTC frequencies. always had for a few years, not bothered line so not that. something changed for me. line quite on speech. seems ok. 

 

70 meg to now always 5 or less. not happy.

Daniel Glover