Going Round in Circles

[xolptt]

Today I've not been able to stay connected for more than 10 minutes at a time - the noise is there all the time as the ground is waterlogged with all the rain we're getting. This is the SAME fault as every time - it is not inside my property, as has been confirmed by all previous Openreach engineers who have been to property.

[OCE_Chris]

Hi xolptt,

The next step will be to arrange an engineer visit to investigate further, to do this can you confirm:

• That you accept potential Engineers charges
• Provide availability, either AM (8am to 1pm) or PM (1pm to 6pm) between Monday to Friday.

I've also PM'd you to confirm some other details 

Thanks

Chris