cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

HG635 Firmware Update from 1.04

Reply
5 REPLIES 5
Highlighted
Chatterbox

Hi, My HG 635 is currently on firmware v1.04ttb which seems to be pretty old.

 

How should I go about updating it, and is it worth the bother ? 🙂

 

Alan

Highlighted
Community Team - TT Staff

Hi

 

As the firmware is showing as TTB (TalkTalk Business), are you a business customer , or are you residential, and is this a router you picked up yourself ?

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Highlighted
Chatterbox

TalkTalk Business 🙂

Highlighted
Community Team - TT Staff

Hi alancfrancis

 

Thanks for your reply.

 

You would need to contact TalkTalk Business to arrange the firmware update. This Community is for our residential service.

 

Thanks

 

Debbie

Highlighted
Chatterbox

Thanks,

 

Is there a support community for TalkTalk Business ?  Why does it need to be separate ?

 

Alan

Highlighted
Community Team - TT Staff

Hi Alan,

 

Apologies, we wouldn't be able to update a business router incase the FW is a slightly different version to a residential router. There is no community for TT business and I can only suggest contacting them directly so that they have check if you have the latest firmware and update if needed.

 

Thanks