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Need help?

Hi

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4 REPLIES 4
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First Timer

How do I know if I've been accepted for fibre broadband 

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Philosopher

You'll get an email confirmation of your order.

Martin
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Community Team - TT Staff

Hi @Clairemills82

 

If you have placed an order, please update your community profile to include your landline number and I can confirm the order going through. 

 

But as martswain has mentioned an order confirmation email should have been received also. 

 

Thanks

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First Timer

I've been accepted and a engineer is coming out to fix my broadband but wondering if their will be a charge when get it installed

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Community Team - TT Staff

Hi Claire,

 

Apologies for the confusion, is this in regards to a fault or a new line installation?

 

Thanks