A friend of mine says that he pays for speed boost but I can't find any way to do that from my TalkTalk account page.
Can you please help me to locate/buy the option?
If you log into My Account, does this show under offers and upgrades (at the top of the page)
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
The boost is not available on all lines because speed is dependent on the distance to the cabinet from your home, every line is different.
If TT cannot guarantee a minimum speed well above 40 Mbps they will not, quite rightly, sell you a boost that cannot work.
Thanks for the Private Message.
I have checked and the reason why the speed boost does not show available to add is because of the predicted speeds for your line.
The range is showing between 37 and 36mb, with a minimum guaranteed speed of 35mb.
Thanks for investigating Debbie.
That's a shame about possible speeds because I could really do with an increase but understand the technical limitations of the network.