If your line is not possible of receiving more speeds then the option to upgrade to the faster fibre speeds will not be offered.
Your speeds are at 25mb. If your line was capable of more it would be connecting at the maximum of 39mb currently.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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