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How do you add Talk Talk Fibre Speed Boost?

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4 REPLIES 4
SoloKing
First Timer

Hi, I've just renewed my contract about a week ago, I never had an option to add Speed Boost. I couldn't find it on my Account. Is there anyway to add Speed Boost to my Fibre?

 

Thanks. 

OCE_Debbie
Community Team - TT Staff

Hi SoloKing

 

What speed are you currently receiving?

 

Thanks

 

Debbie

SoloKing
First Timer

Hi, this is my renewed contract I've ordered

 

Screenshot_20191009_135336_com.microsoft.office.outlook.jpg

SoloKing
First Timer

Edit:

This is the speed I'm currently receiving. 

25.1 Mbps

Your average download speed

4.1 Mbps

Your average upload speed

OCE_Karl
Community Team - TT Staff

Hi

 

If your line is not possible of receiving more speeds then the option to upgrade to the faster fibre speeds will not be offered.

 

Your speeds are at 25mb.  If your line was capable of more it would be connecting at the maximum of 39mb currently.

 

Thanks

 

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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