How long to fix my internet ?

[Gillo1]

My internet is practically non existent . Talk talk have identified a problem between the exchange and my  home . If this is not fixed Soon, i want to leave tt without penalty , has anybody got any information on what my legal rights are ? Thanking you in advance . 

[OCE_Debbie]

Hi Gillo1

I'm really sorry to hear this.

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

Thanks

Debbie

[martswain]

@Gillo1 

The Terms and Conditions relating to your contract can be downloaded from the link at the bottom of the page.